Commercial Cleaning
in DeKalb County, GA
Millennium Facility Services provides commercial cleaning in DeKalb County from our headquarters in Alpharetta. A senior member of our operations team walks your building before we write the scope, and every visit is GPS-verified and timestamped on a live dashboard, whether the building is a Decatur office, a Perimeter tower floor or a light industrial suite. We have been in business since 1990 and clean Georgia Aquarium, World of Coca-Cola, Trilith Studios and 27+ Southwire facilities.
What do commercial buildings in DeKalb County look like?
DeKalb County runs from the Perimeter office towers in Dunwoody on the north side, through Brookhaven and the Buford Highway corridor, to Decatur's older square and the light industrial and flex space around Tucker and Stone Mountain. One county, four or five different building markets.
That is why a single DeKalb County program does not work. A tower floor, a medical suite, a brick office on Decatur Square and a flex building on Mountain Industrial Boulevard each need their own scope, frequency and access plan. We write them one at a time and, for a client with several, show them on one dashboard.
What does a commercial cleaning scope look like for DeKalb County buildings?
These are typical starting points. The walkthrough sets the real scope and schedule for your building.
| Building type | Typical scope | Typical frequency |
|---|---|---|
| Office towers and mid-rise offices (Perimeter, Dunwoody) | Trash, restrooms, break rooms, vacuuming, hard floors, glass, high-touch surfaces, with building access rules followed | 5 nights a week |
| Older offices and shops (Decatur) | Restrooms, entries, glass and floor care suited to the surface | 2 to 5 nights a week |
| Medical and dental practices | Exam rooms, waiting areas and restrooms: clean first, then disinfect high-touch surfaces with EPA-registered products for the labeled contact time | Nightly, often 5 nights a week |
| Light industrial and warehouse offices | Offices, break rooms, restrooms, entry and walkway floors. Warehouse and production floors are quoted separately | 3 to 5 nights a week, or on the site's shift pattern |
| Retail centers and storefronts | Floors, glass, restrooms, entry areas | Daily to several times a week |
The walkthrough sets the real frequency from how the building is used. Carpet care, floor refinishing and window work are periodic services on top of the regular program. For daytime coverage see day porter services in DeKalb County.
What do we put in writing before the first visit?
A vendor that is not around the corner has to be specific on paper. This is what you hold before any crew works in your building.
| In writing | What it settles |
|---|---|
| The scope | Tasks by area and frequency, and what is not included |
| Who runs it | The supervisor for your building and your account contact, and how to reach each |
| A missed visit | Who you call, who covers the gap, and where it shows in the record |
| Access | Keys, codes, badges and the alarm procedure |
| Term and renewal | The length, the renewal language and the notice period, in plain words you can take to your lawyer |
| Supplies and insurance | Who supplies paper and soap, and a certificate of insurance on request |
Nothing on this list is promised on a web page and left for later. It is written into the agreement you read before you sign.
How does an Alpharetta company clean a building in DeKalb County?
We are based in Alpharetta, and we do not rest the case on distance. A crew claim you cannot check is worth less than a record you can: each visit to your DeKalb County building is GPS-verified and timestamped, crews check in to rooms by QR code and photograph the finished work, and the dashboard shows last night when you open it.
We write the scope, the schedule, the supervisor's name and the number you call before the first visit.
How do you choose a commercial cleaning company in DeKalb County?
Start with what clean means for your building: restrooms, floors, trash and high-touch surfaces, and by what time each is done. If you cannot describe the current state, no vendor can price against it.
Ask two or three companies to walk the building before they quote. A quote written from a phone call is a guess, and a quote built from your current bill copies your current problems. Compare the proposals line by line instead of by the bottom number, because two bids with the same total can cover very different work.
Then ask how the work is proven and who actually does it. Ask whether any of it is subcontracted, and call a current client with a building like yours.
What should you ask a commercial cleaning company, and what should worry you?
Ask every vendor
- Who walks my building, and who writes the scope?
- How will I know each visit happened, and can I see last night's record?
- Who supervises the crew, and who do I call when something is missed?
- Who is my account contact, and can I reach the owner?
- What is not included in this quote?
- Can I see a certificate of insurance and speak to a current client?
Red flags
- A firm price with no walkthrough.
- A bid far below the others with no explanation of scope.
- No way to show what was done on a given night.
- A long auto-renewing contract with no exit for poor service.
- Vague answers on insurance, chemicals or certifications.
- Nobody with authority to call you back.
How do you switch commercial cleaning companies in DeKalb County?
Switching is a small project when someone owns it. Keep your current service running until the new team is trained, so the building is never uncovered.
- Step 1
Read the current agreement
Find the term, the auto-renewal language and the notice period, and give written notice on the schedule the contract requires.
- Step 2
Walk the building
We record floors, restrooms, problem areas and access, and note what is going wrong today.
- Step 3
Settle scope and access
You get the scope in writing by area and frequency. Keys, codes and alarm procedures are agreed before the first night.
- Step 4
Train, start and review
A dedicated team is trained on your building. Verification turns on from the first visit, and we review the first scores with you.
See the full transition process.
How do you know the cleaning actually happened?
Our software, MillenniumOS, GPS-verifies and timestamps every visit. Crews check in to rooms by QR code and photograph the finished work, and you see the results on a live client dashboard instead of waiting for a report. The same QR check-in and dashboard run on a single suite as on a large site. Our service completion rate is 99.7%, and visits at Georgia Aquarium are scored as well as timestamped.
At Georgia Aquarium, where we run three shifts a day, seven days a week, we also use beacon sensors in high-traffic zones, and they showed service frequency up 16.7% over six months, with 100% beacon compliance. To see what a scored visit looks like, click through a sample account on See It Work, or read about the MillenniumOS dashboard.
Which buildings do we run in Georgia?
Our named accounts are large sites. A building your size gets the same method: a walkthrough, a written scope by area, and a record you can see. To see what a scored visit looks like, click through the sample account on See It Work.
“Georgia Aquarium has been extremely pleased with the janitorial services provided by Millennium Facility Services. Their responsiveness to special requests and flexibility around our operational schedule has been essential to maintaining our high standards.”
Commercial cleaning in DeKalb County: common questions
What property managers, office managers and facility managers ask us before they hire.
Millennium Facility Services provides commercial cleaning in DeKalb County. We are based in Alpharetta, and our clients include Georgia Aquarium and 27+ Southwire facilities. A walkthrough comes first, and the scope is written by area and frequency.
Most contracts are a fixed monthly price built from a written scope: area, frequency, floor types, restroom count and the hours we can work. Some buildings with variable demand prefer hourly pricing, and one-time work such as floor restoration or carpet extraction is quoted per project. Ask any vendor which model you are being offered and what is excluded.
You send us the address, the hours the building can be cleaned and your current scope. We book the walkthrough and tell you the date. At the walk we look at the size of the space, the floor types, the restroom count, the traffic and the standard you expect, and those drive the labor, supplies and supervision in the price. After the walk you get a written scope by area and frequency, with the price. We do not quote from a phone call.
Terms vary by building. The term, the renewal language and the notice period are written into the agreement. We put them in front of you in writing at the walkthrough, and you should read them before you sign anything, ours included. A good agreement gives you a way out if service is not delivered. Ask how renewals and price increases work too, and get that in writing: a price change should be tied to something you can point to, such as a change in scope, wages or supplies.
That is set in the scope. Cleaning chemicals and equipment are normally ours. Paper goods and soap are either supplied by you or billed through, so confirm which in writing and nobody is surprised on the invoice.
Yes. Most commercial cleaning happens when the building is empty, and we agree on keys or codes and the alarm procedure before the first visit. Medical practices and other buildings with set hours often need their own window, and we plan around it.
We carry general liability and workers' compensation coverage, and we send a certificate of insurance on request, with your organization named as additional insured if your contract requires it. Property managers and medical practices often have specific requirements, so raise them early.
Call your account contact and we fix it. Every visit is logged with a timestamp, so we can see what happened and find the cause, and you can reach the owner directly if it is not resolved.
We use EPA-registered disinfectants, applied to the label. Millennium is an IICRC certified firm, and our carpet care is done by IICRC-certified technicians.
We serve buildings across DeKalb County, including Decatur, Dunwoody, Brookhaven, Tucker and Stone Mountain. We scope each building on its own after a walkthrough. See the city pages for [Decatur](/commercial-cleaning-decatur-ga), [Dunwoody](/commercial-cleaning-dunwoody-ga) and [Tucker](/commercial-cleaning-tucker-ga).
Yes. Each building gets its own scope and record, and a client with several buildings sees them side by side on one dashboard.
The written scope lists what is cleaned, by area and frequency, and what is not. Tenant desks and keyboards are cleaned only on request, kitchens and appliances are their own line, and window and floor refinishing work are periodic add-ons. We also write down who owns shared items such as the refrigerator, the break room and supplies, so nobody assumes the other party does it.
Tell us about your DeKalb County building
Send us the address, the hours and what is not working today. We will walk it with you and write the scope.